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Enterprise

Intelligence
Engineering

From AI-Assisted Work
to Governed Enterprise Intelligence

The handoff

AI-assisted work
is the entry point.

Next question

What happens when those workflows become enterprise systems?

The tempting shortcut

Raw enterprise systems, straight into AI.

SFCRM
ERPFinance
DBOperations
DOCKnowledge
LLM+ Agent
=
?
conflicting identityunknown authorityuncontrolled action
Core thesis

AI IS NOT
ENTERPRISE TRUTH.

Reasoning capability ≠ source authority

A discipline, not a product

Turn what an organization knows into an intelligent system it can understand, govern, and control.

Evidence + domain knowledge → canonical objects → trusted facts → intelligence → controlled action → useful experience

The operating model

Seven distinct
architectural responsibilities.

These are not seven products.
They are seven responsibilities.

Interactive model · keys 1–7

Select a responsibility.

Seven layers. One operating model.

Choose any layer to unpack its role.

Audience question

Where does AI go?

Layer 8?

Pause for the room
AI · key A

Inside the architecture.
Never above it.

DiscoveryInterpretationReasoningAction assistance

AI is not the architecture.
AI operates inside the architecture.

A memory device

Five invariants.

Click to resolve
Where Dakota’s tools fit

Capability becomes architecture.

Documentation becomes Evidence & Integration

Reusable, contextual evidence for the operating model.

Salesforce case study

“Move customer data from
Org A to Org B.”

ASource org

Accounts · Contacts · Opportunities · Users · Products · Cases · Custom objects

simple?
BTarget org

Different IDs · Metadata · Relationships · Required fields · Picklists · Ownership · Automation

Trace the system

Migration through EIE.

Begin at the foundation

Platform & Governance

Control credentials, permissions, logging, audit, approvals, and execution boundaries.

AI boundary: no uncontrolled destructive execution.
Audience whiteboard

What process do you understand better than almost anyone else?

AI-assisted work is the beginning.

DON’T GIVE AI
YOUR DATABASE.

GIVE AI YOUR
ENTERPRISE OPERATING MODEL.

Evidence ≠ Ontology Ontology ≠ Semantics Semantics ≠ Intelligence Intelligence ≠ Action Action ≠ Experience AI ≠ Truth

Build Infrastructure. Preserve Intelligence.

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